Roadmap

Engage Reported Issues

Duplicate Event Survey and Event Reminder notifications Issue

We are aware of an issue in our Salesforce system causing multiple duplicate event survey and event reminder emails to be sent...

Adding a provisional co-mentor when adding/editing a session results in an "unhandled fault" error

What changed? ▪ Implemented a custom screen to display a meaningful error message when adding a co-mentor with insufficient...

Event contact name and email replaced by the Event Manager's name and email

What changed? ▪ Resolved a bug in the event creation process that caused the “Event Contact Name” and “Event Contact Email”...

Use the classic search method

When assigning clients on a phone the "Use the classic search method" is not there. Please add this function as I use it on...

Duplicate emails sent from Zoom during event registration

After successfully upgrading the Heroku Postgres DB, testing on 08/28/2024 revealed that duplicate emails were sent to SCORE...

Required fields bypassed during event registration for specific clients

What changed? A resolution has been implemented to rectify the issue where clients could register for events without...

Update "Total Registrants" field to count the number of Registrants for the Event even when the registrant's status has been updated.

We discovered that the Total Registrants field on events does not show the correct number of registrants. During the post-event...

Issue with Premature Setting of the Event Lock Date During Event Cloning

We have identified an issue where the event Lock Date field is prematurely assigned to a few cloned events by Event Managers....

Date/Time Not Retained When Changing Location Details in Session Flow

We've noticed that when users try to view the location details of a session after changing the session date/time, the new...

"Reminder: Score Event Tomorrow" Email Notification for Events sent at the the Wrong Time.

There's a timing discrepancy with the reminder email notification sent to clients via Engage. The email, titled "Reminder:...