Engage Reported Issues

What changed?
▪ Implemented a custom screen to display a meaningful error message when adding a co-mentor with insufficient permissions.
▪ The error message now instructs mentors to wait until the co-mentor's permissions have been updated before attempting to add the co-mentor again.
▪ Rectified the “unhandled fault” error that was displayed when attempting to add co-mentors with insufficient permissions.
Why is this change being implemented?
▪ To improve the user experience by providing a clear, actionable error message instead of a generic error.
▪ To reduce support requests related to this issue by guiding users on the appropriate steps to resolve the problem.
▪ To ensure only co-mentors with the correct permissions can be added to sessions.
Who will be impacted by this change?
▪ Mentors: When attempting to add a co-mentor, they will now see an appropriate error message if the co-mentor's permissions is not yet updated.
▪ Co-Mentors: Those with insufficient permission should.
What action should be taken because of this change?
▪ No action is required. Mentors will see the error message screen shown in the screenshot below if the co-mentor lacks the necessary permissions.

SCORESF-1194