"Reminder: Mentoring request has not yet been assigned for Client" Notification Not Sent

  • Live

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Hanane Mouhssine

We have noticed an issue where the reminder email, notifying CICs when a case remains unassigned to a mentor after 2 days, was not sent in specific instances. While this occurrence was limited, we will deploy a fix to ensure its prevention in the future.
SCORESF-1062

Activity Newest / Oldest

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Hanane Mouhssine

Status changed to: Live

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Hanane Mouhssine

Status changed to: In progress

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Hanane Mouhssine

Status changed to: Planned