Engage Reported Issues

Update the profile URL formula field on the volunteer profile

• Live

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SCORE

What changed?
▪ The formula for the “Volunteer Profile URL” field has been updated to automatically remove
special characters (except for dashes) and replace spaces with dashes, ensuring the URL is correctly
formatted.
Why is this change being implemented?
▪ This change is being made to prevent broken links in the “Volunteer Profile URL” field caused
by users including special characters (except for dashes) or extra spaces in their names.
Who will be impacted by this change?
▪ Volunteers and users accessing or managing volunteer profiles will be impacted, as the URLs will
now follow a more consistent and functional format.
What action should be taken because of this change?
▪ No immediate action is required by users, but volunteers should now expect URLs to be
properly formatted without any manual adjustments needed when they create or update their
profile names.

SCORESF-1082